Frequently Asked Questions

IPL Hair Removal Handset

IPL (Intense Pulsed Light)

What is IPL? How does the ModishSkin handset work?

IPL stands for intense pulsed light, and it is a form of light therapy, similar to laser, it is used for various dermatological procedures including permanent hair removal. As with all light based hair removal treatments, our IPL handset works by emitting a wavelength which targets pigment in the hair. As the light is absorbed by the pigment in the hair it turns to heat which then kills the hair growth cells. Hair will grow back more sparse and slower after each treatment, reducing hair growth permanently overtime.

Is ModishSkin IPL hair removal safe?

There have been many clinical studies conducted that demonstrate the safety and effectiveness of IPL for hair removal. Due to this fact, it has become an extremely popular option for safe and effective method of hair removal at home and in clinics. In short, IPL hair removal is a very safe treatment and if used as instructed, our handset poses no risks to the user!  Our handset also ensures that all UV wavelengths are filtered by blocking wavelengths below 470 nm from the IPL spectrum. This is standard among most IPL systems. This is done to prevent the light doing damage to the outer layer of the skin, this means your handset will never cause long-term complications caused by UV exposure such as skin cancer, skin aging and etc.

Does the ModishSkin IPL handset hurt?

One of the biggest advantages of our IPL handset over other types of hair removal is that it is far less painful. The feeling is dependent on many factors and varies from person to person. The majority of our customers have said they don't feel a thing at the lowest intensity level 1! But only a slight sting at the highest intensity level 5 for ModishSkin 2 Gen and 6 for ModishSkin Ive Cool. This is to say we have 5 to 6 intensity levels to choose from, this will allow you to select the most comfortable intensity level for you. We also have a very simple method of determining the perfect intensity level for you and when to work your way up to higher intensities for better results in our user guide.

Does ModishSkin IPL work for my skin tone and hair colour?

IPL is suc­cess­ful remov­ing body hair due to the pres­ence of a hair pig­ment known as melanin. This absorbs the light energy emit­ted by the device and directs it to the hair fol­li­cle, to remove hair and pre­vent future growth. Nat­u­rally dark pig­mented skin how­ever will con­tain more melanin than lighter skin tones so more energy is absorbed. This means indi­vid­u­als with dark skin tones are more sus­cep­ti­ble to burns fol­low­ing treatment. This does not exclude all darker skin tones. (Please refer to the skin tone chart below to see if IPL is suitable for you.)

This means IPL may not be effective on very light blonde, red, or grey colored hair. As long as the root of your hair is brown or black it should work for you! For dark blonde roots the treatment may take longer to take effect but will work with time and consistency, any shade darker will work perfectly!

This is an unfortunate restriction of the technology, but we are highly aware of this issue and want to be very inclusive of everyone, so we have introduced a great alternative to our IPL Handset just for this reason! It is our ModishSkin Electric Mini Shaver.

Please refer to the skin tone chart below to see if IPL is suitable for you.

Color Chart

IPL Skin tone colour color chart

 

How long will it take before I see results? Is ModishSkin IPL permanent?

Most customers begin to notice a noticeable reduction of hair growth after just 3-4 weeks, with treatments done once a week, and complete results after 12 weeks. The hair will grow back more sparse and slower after each treatment eventually turning into a permanent reduction in hair growth. To maintain hairless smooth skin after that, use the handset once every 2 to 3 months for a touch up or as needed. Results and treatment length needed may vary from person to person.

According to the FDA, permanent hair removal means the “long-term, stable reduction in the number of hairs growing after a treatment regime.” Which is what our handset provides! But this may differ from the average interpretation of ‘permanent’. Remember even in-clinic laser is not fully permanent. In any case, if you don’t mind just one touch up every 3-4 months after the full treatment is complete, then I’d say it’s a pretty darn good deal!!

At what age can you start IPL treatment?

Generally, we only recommend that IPL hair removal treatment should only be done for someone 16 and up, due to the hair being at a mature state. 

Certain ethnicities see hair growth maturity at younger ages, use is up to the user and anyone under 18 years old should seek parental consent and an expert opinion (aesthetician/dermatologist) prior to use of our IPL handset. 

How often do I need to use ModishSkin IPL?

We recommend using your handset once a week for the first 12 weeks. You can also use it twice per week for faster results. After this period, use the handset once a month for 3 months or until satisfied. To maintain hairless smooth skin after that, you may need to use the handset once every 2 to 3 months or as needed.

It is not necessary to treat the area more than once a week. This is because IPL is most effective in the hair growth phase, and some hairs may be dormant during treatment.

This is why it is recommended to do 12 consecutive weeks of treatment. If you are struggling to see results, try a higher intensity and use your handset 2 times per week (never more). Do this until you see some results, then you can reduce your frequency back to once per week.

IPL is suitable for all but the darkest skin tones. Refer to the skin tone chart below to see whether or not IPL is suitable for you. Color Chart

 

Do I have to shave before using IPL? Which other hair removal methods can I use?

Yes, we recommend that you shave the desired areas between treatments and before using your handset. Shaving takes the hair down to the appropriate length whereas not to cause any burns during treatment but also allowing the hair root to get targeted effectively. Other forms of hair removal including waxing and tweezing will remove the hair root entirely. Which won't allow the IPL to target the root. That being said if you run your hand over the area and cannot feel any hair at all, then there is no need to shave. In regards to peach fuzz on the face, we recommend derma planning to remove those hairs prior to treatment.

Our IPL handset works by emitting a wavelength which targets pigment in the hair. As the light is absorbed by the pigment in the hair it turns to heat which then kills the hair growth cells. Hair will grow back more sparse and slower after each treatment, reducing hair growth permanently overtime.

How do I clean my handset?

To clean handset, disconnect the device from the electricity supply. Wipe with a clean, dry cloth and 70% alcohol. Never use acetone or other abrasive fluids, because they will damage your device. Then use a wipe to dry the device.

Never immerse your handset or any of its parts in water. 

What is the IPL lamp made of?

The flash lamp in your handset is a Xenon Quartz Ray Tube with a glass filter to filter out harmful UV rays.

How is the ModishSkin IPL handset powered? Will it work in my country? Plug type?

Our handsets are dual voltage (110V~240V) meaning it will work in every region in the world. It also comes with a 12V power supply with the correct plug type for your country.

What sets the ModishSkin IPL Handset apart from the others?

There are multiple factors that set us apart from the other IPL Handsets that seem to "look" the same. All the components have been tested for safety and performance. This is very important for such a sophisticated device, the internals are far more important than the aesthetics. 

Our team is also fully equipped with all the knowledge necessary to help you achieve the best results possible. Customer satisfaction is our main priority, your happiness is our goal! We won't leave you in the dust after purchase like some other brands.

We have also developed an extra mode called Auto Mode, that was created to make the whole treatment process even simpler.  Auto Mode for example allows you to do your entire body in 30 minutes, without even clicking the pulse button! We made sure to make our handset the easiest, safest and most convenient form of long-term hair removal. After all our motto is #Beautiful skin from the comfort of your home.

 

Payments

What currency do I see on the site?

All prices are in AED.

International Charging Notice

We are not responsible for any bank charges such as open balances, overdraft fees, currency exchange difference, authorization fees, or service charges resulting from the timing of charges and/or debits/credits by your bank.

What are the payment options available?

We accept any major credit cards, debit cards and PayPal.

 

Shipping

I just placed an order, when will it ship?

We try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out, average shipping times are 7-21 days.

Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business days please email us at hello@modishskin.com.

Will I pay customs?

Most likely you will not be charged any customs. In most cases we try to ensure that there are no customs charges upon arrival. But sometimes customs charges are out of our control and are dependent on the local government.

 

I am not in love with my order, can it be returned? What if there is an issue?

We offer a 100 % money back guarantee if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.

Please note: If your package is on the way, you must wait for it to arrive and return it before receiving a refund.


Can I cancel my order?

You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.


Incorrect Order submission?

If you have miss spelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email at hello@modishskin.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission. 


How long does shipping take?

Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 7-21 business days.


I have a question that wasn't answered, can you please help?


Absolutely! We are here to help you make your home beautiful! Please send us an email to hello@modishskin.com and we will be happy to assist you in any way we can. 

We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.